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Inspiration

More choices and features result in higher satisfaction

Having choices is considered a good thing. We are used to choices and we value dearly if we can be in control.

However, the more choices a website or web application offers, the harder it is to understand the interface. Studies show that having too many options often leads to decision paralysis and frustration. As a general rule, people only value an abundance of features before they actually start using the given product. After they have started using it, the simpler solution wins with higher satisfaction.

Myth #12: More choices and features result in higher satisfaction

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